Want you to sign a form giving several rights to the office to charge extra for several items to do with being late or no show or cancelation without notice. Yet know where do they respect the patient

This is the worse, as we have waited for 1.5 hours now in our room still waiting!!! We spoke to others same stories for some. There's nothing worse is making an appointment and wait so long! It's more

In Traverse City from out of town. Came to Cass Ear Nose and Throat for an issue. Was in and out in 40 minutes. Matt and Heather were great. They were courteous, professional, and answered questions c