When Victory Capital first inherited USAA's investment customers, I thought all would be fine. They seemed small-scale, but I expected the same USAA experience (knowledgeable, responsive, courteous).

Stay clear of Victory Capital. They froze my daughter's 529 account for no reason, so we could not withdraw funds. They have given no explanation. Even their clueless reps on the phone (for hours) cou

My father passed away and I'm trying recover a small sum of $2,200 he had with Victory. You cannot imagine how difficult they have made it.... such a small sum for a company that handles billions but