I asked an agent about whether an order I was considering making would be eligible for free shipping. According to the language of their shipping policy it should have been, but when the items were ad

Returned shoes for fit issue - SSENSE refused to resolve and ignored escalation I returned a pair of sneakers because they did not fit. I used the return label provided by SSENSE and dropped the packa

I'm sharing my experience with SSENSE regarding a returned item. I received the item and did not observe any dark or black discoloration at that time. I also never wore or used the item. After I retur