Guy at the desk with blonde ponytail was super unprofessional. I rent a vehicle 2 weeks out of the month, every month and this was the worst experience ever. I ended not leaving with a rented vehicle

I will say the person who served us was great and very friendly. The issue was the time it took to get the car. We had preordered the car prior to arriving. We were visiting from out of town and he as

Called ahead to change our booking time and they said that was fine and they had the car available. Little did we know that when we showed up to pick up the car they reserved us a car that was double