I do not like BofA not having a feature that allows us to leave a message, since they rarely answer their phone.

BOA was horrible during my brother's recent illness and subsequent death. Having a Durable POA was not sufficient documentation for them. We did have a small glitch but provided the documentation that

I went in nervous cause I had no idea what I was doing Emmanuel attended me in the front and he was able to Understand me and gave me options , he helped me out in every step along with Debbie and omg