Leased a new car - windshield split from the bottom in the first few days. Via the dealership we were directed to a 3rd party that engaged Safelite. After 5 appointments / visits: 1. Ordered the wrong

I'm extremely disappointed with Safelite's customer service and workmanship. I made an appointment and dropped my Mercedes off first thing in the morning when the shop opened. Despite having a schedul

My appointment was at 3pm, I got there at 2:30pm and now it's 5pm and I am still waiting in the waiting room. This is my 2nd time using this facility and the 1st. visit was great. I waited about an ho