It's true only one worker at the desk . There was 5 people in front of me waited two hours. Then I could not find the car because it was in the Avis parking lot. Payless must not have their own cars a

I stood in line for over two hours waiting to pick up my van. During this time, I had 10 kids with me who were hungry and tired. This level of delay is completely unacceptable. Waiting more than two h

Waste of time!!! Pay the extra few dollars for an another company. Spent just under 2 hours in line. If I didn't prepay, I would just move to another companies counter. Only 1 person on duty to check