I am helping my elder aunt to get services. Getting through to someone on the phone is impossible. I have been trying to call since December 9th 2024. It is now January 15th, 2025. I still can't get t

I spent 48 minutes on hold before I even got someone to pick up the call, only to be rushed off the phone and be transferred to someone else. I had to say just provide me their phone number so I do no