Literally the worst customer service I have ever encountered at a retail establishment. Asked for a garment bag - they didn't have them which was fine, but then I was supposed to walk around the mall

Zara has lost my business. I spent thousands this Christmas at this store for gifts. My son in law tried to exchange a shirt that was to small and because it's over 30 days from purchase the won't all

I'm not surprised to see so many 1 star reviews for this store. Since the items I was looking for are not available in stores, the sale person offered to help place the order online to be picked up fr