Booked a 2:40 appointment for a newborn checkup and they had me waiting in a room for 2 hours with no updates. then they told me they would be with me shortly and even then they still waited until 4:0

I had a 2:15 appointment but due to traffic, I arrived at 2:34. Despite seeing a 2:30 time slot still available on Zocdoc, the front desk staff refused to accommodate me in any way -- not even offerin

First of all the receptionist with the braces was very rude. Dr. Parra has a very nonchalant I don't care attitude. I went in hoping to get some and about me having some concerns about my son's speech