We switched from Banfield to Metropolitan trying to have something more personal and less transactional with our cat. It started well but last visit was terrible and our cat suffered unnecessarily. We

Online appts are not accurate. Made an appt online for a sick visit- moved my schedule around for it. Got a call the next day that there was an online error and they could not accommodate me. the lady

Very kind and always treat my dog respectfully. There might be "cheaper" veterinary care, but I'm willing to pay alittle extra so my dog will be treated like I would want to be treated A pet is a memb