When I came in the door there were a few people standing and waiting to be seen and getting their car taken care of. And you can see the workers as they are fixing customers cars and if they come upon

What is the purpose of an appointment when you have to check in and the people in line behind you are quoted the same completion time? I arrived early for an 11:45 appointment and was quoted a time of

Terrible. Waited too long to be acknowledged and was ignored after an hour. They don't care about the customer and don't seem like they want to be there.