What a nice Kohl's store. A terrific selection of men's and women's attire and home goods etc. The store is clean and well organized. The clearance items are priced to go and the sale items a good val

Used to be my go-to. But Kohl's has changed--bad for customers (maybe good for stockholders). Today I found the cashiers to be surly and unhelpful. The change in store policies is difficult to keep up

Subject: Urgent Concern Regarding Service, Inventory Accuracy, and Manager Conduct at Kohl's Thousand Oaks Dear Kohl's Customer Service Team, I am writing to report a very troubling experience at your