Had a package held for pickup I wanted to refuse delivery for. Waited 45 mins as a line built up and all the workers were chatting it up with their friends. When I was finally helped she quickly told

Shout out to assistant manager Arleni for making my experience better this second time around. Came to pick up my bridal shower poster and the transaction was beyond weird. Deff questioned my the cust

As we live in a world where true customer service and accountability seem increasingly rare, I was so happy to find an exception to the rule. Iris at the FedEx on Wilshire is exactly that. After inher