I was told by booking.com that there would be a $14 fee at check out in hotel, when I arrive at the hotel, it was not $14, it was $50 & it caused a lot of issues.

The front desk staff who checked us in was friendly & knowledgeableThe staff that checked us out wasn't friendly and she lied I asked for a receipt and she said the system was down she would email it

We were fine with the room and stay. However it is in need of maintenace. Curtain rods were broken. Toilet paper holder was. Broken. Room 115. Our room had just been cleaned but no new toilet paper,