Pulled up at 9:30 with the open sign still on and the door is locked. Why does it say they close at 10 but everyone has the same problem here??

Worker saw me pull in front of store 30 minutes before close, shut the open sign off and locked the door.

terrible costumer service did not focus at all and kept trying to give me a small drink when I didn't even order it terrible service save your money and don't order online they will just throw you a s