Had an absolutely horrible experience with Avis Alaska. I had booked a minivan for my family on our trip to Denali. When we arrived at the airport, they didn't have a minivan and told me they weren't

Instead of being a little lenient with the Kenai customers, they decided to charge me an entire extra day $161 when I brought the car in slightly after noon time on Aug 26. I paid $1300 for the previo

They are horrible. I was never notified about a full day rental penalty for any late return, even for 1 minutes. They have the right to establish policies such as this, however they also have a respon