We prefer taking the channel tunnel train since it’s a quicker crossing and more comfortable. Currently we are stuck at the Folkestone terminal going nowhere since everything is delayed by approximat.

This is a hopeless service at least every other time we use it. There is absolutely no information. It claims to be on time when you sot in the lane and check on your app yet you sit there waiting and

Service levels really seemed to have dropped recently. Have used the crossing many times since it opened but problems seem to be getting worse. 1hr delay on the way out and 5hrs on the return. Awful c