Duluth is great and so is there customer service! I wasn't able to exchange my underwear I bought my husband for a different style. They were requiring me to return it and place a new order. However,

Ask for Milan, the store manager. Amazing person, helped me get everything!!!! He helped me get amazing products (socks) and shorts at great prices!!!

Terrible. Placed order online took a week to get to store. Picked up package got home not my item. Back to the store best they could do is send the item another week. No thanks won't be back. What a w