Bought a pair of $300 boots online and went in a few days later to pick them up. Spoke with the girl at the counter, who was the only one working behind the counter, after she finished a conversation

Beautiful stuff, but the racks are so packed, you can't shop! Please! Lighten the racks up!

Walked in speaking English and the sales associate were helpful. Once I started speaking Spanish to my family who were with me, associates left me alone, gave us looks and were ignoring us. Very racis