a freaking zero full makeup faced up lady at the second window rude and not even helpful, took a literally hours with my sister out of breath saying she don't need oxygen.....

The patient food is atrociously awful. They would be better off using the food from the visitor public areas. Shame in today's world.

My family and I went to sit in the courtyard from the cafe from the East entrance and told us that we cannot sit outside and is for staff. Yesterday we saw all sort of people sitting outside and why u