To start let me say to La Z Boy that all of this--the back and forth, the bad reviews, the frustration and more could ALL have been avoided had you kept your word, your actual promise to replace the d

La-Z-Boy was a MAJOR disappointment. I ordered my sofa online because it was $600 cheaper than what the salesman quoted me for the same couch. I didn't sleep on the sofa for a few months, but when I h

Very bad experience I haven't even got my sofa and recliner yet. The customer service at the Waco store is terrible. I know for a fact I will never shop there again. Just not honest