I went as a walk in, had a few folks ahead of me and got seen within 30 minutes. Only to be told that anyone who comes in as a walk in will not be seen, but rather will simply just be assigned an appo

Thought the DMV was bad.... They're worse. Was told I needed an in-person meeting for my mom, booked it two months out. Showed up and was told they "coded it wrong", so would need a phone interview si

Spoke with Rosie at San Rafael office via phone call...she understood the issue, agreed that written notifications for SSA were poorly written. The issue was resolved in 2-3 minutes. Earlier in the da