I had a mixed experience with BMW of Santa Monica on a used car purchase. The team was responsive during the sales process. However, the overall transaction felt rushed and disorganized. Within days o

Avoid this location. They handle basic services inconsistently, and when issues arise, accountability is lacking. In my case, they installed a new battery in September. Since I drive infrequently, the

I did an online KBB instant cash offer and went into the store to get a quote and was told my car would only be purchased if I bought a car from them. I was then called back to confirm my appointment