We had a deal for 10 of us to come for afternoon tea. We booked in advance but when we arrived we were told they didnt have the booking. The system had deleted some of the bookings. They were able to

Here for training. Car park. Dark and scary. Foyer nice. But no smile at reception. Room ok. On par with a Travelodge. No showergel. Took 2 asks to get that sorted in a day! Breakfast poorer standard

Went on a Mother's Day spa. Paid £63 even though we are members at the gym, the jacuzzi was cold, the heated bed none of the 3 worked. Had to walk semi outside to get to the steam room and sauna which