Something hit my tire on the Interstate so I stopped in to this close by dealer to have it looked at. Service advisor told me it would be 2-4 hours before it could be looked at. She wouldn't even get

Had a scheduled appointment for just and oil change nothing else at 1130 am and I didn't get my car back until after 3pm, so expect to wait 3 1/2 hours for an oil change at this location if you go to

I had an excellent experience at Volkswagen of Cool Springs, and I want to specifically recognize Chad White for going above and beyond as my service advisor. He really fought for me when dealing with