Well after spending hours on the phone and having cancelled my appointment (which I am glad that I did it) I scheduled my appointment but would be nice to know you owe something before they arrive to

Will never use this company ever again. They came out Saturday and replaced my windshield. Monday, we had rain, and my drivers' side windshield wiper flopped around and then stopped working entirely.

I have used Safelite multiple times in the past with my Jeep and my Cadillac. I've always had great service, no complaints whatsoever. The same technician came out every time. Around 6 months ago I ev