Paid extra for an AWD vehicle given the snow. When we arrived, I tried the "touchless pickup" or whatever they call it from the reservation and it said "reservation not found". Went to the counter- no

Not 24/7 as the website suggests. Rented a car to get from Denver to CoSp quicker than my 6.5h layover would've allowed. Checked in online so that I could grab the keys and go. When I arrived around 3

Slowest rental counter I have ever seen. They kinda just sit there. With a huge line. People are walking away ahead of me pissed bc their reserved vehicles aren't there. It's bad. It's really bad. At