Cockroach’s room 117 pulled sheets back and identified a German cockroach. Immediately went up to front desk for a refund. Denied refund called corporate refund denied just got the letter today from m

Room wasn’t clean.., found hair on bed sheet.., found a wash cloth on the floor look like it had poop on it.. tv,, remote didn’t work,, phone didn’t work,, told receptionist about the issues,, said so

it was great stay. The staff was super friendly. The food was great. Loved the waffles. Our sheets smelled so good and clean after a long day. We loved staying in the pool.