Extremely frustrating experience. Swapped out my oil furnace for a heat pump. The new unit is extremely noisy, with a distracting wub-wub-wub sound. It took half a dozen calls and almost 2 months to g

Repost from Google: Very frustrated with our recent experience with Ballard Natural Gas. We were charged a $350 diagnostic fee, far higher than other fireplace-specific companies we later found out th

After years of working with BNG, I had the best service from a tech named Chris. He found a problem that had eluded many others for the past several years; corrected it and I now feel I can trust some