Guy tells me to grab any car in the executive lot, cool... just like every where else. However, when I get into the car there's no keys. I go back to him and now there's an upgrade price. I'm confused

getting the car was a breeze, but it made a whistling noise at 50 mph and the vehicle was not prepared properly. zero windshield fluid. we paid a lot for this. notified the return people of the proble

Missed a flight and have tried calling multiple times. Impossible to get through to the actual desk. As someone who uses national about once a week this is very disappointing