I had a reservation for this hotel April 8-10. I called on April 7 and asked if I could check out April 9 instead. I was placed on hold for 30 minutes and then put into the sales department voicemail.

Horrible! No AC on 26th floor, our room was 90 degrees, pool out of service, elevators were terrifying. My husband and son got stuck on 30th floor. Rooms were outdated and damaged. I think they were c

In town for a conference with session at this hotel and across the street. 3 hotel rooms booked here. Checked in two of them around 2pm. Was told the third was not available yet. She confirmed my ...