Customer service is non existent. No one ever answers the phone and when you do call, you talk to 4 robots and automated systems just to be transferred to someone who doesn't even work there and can't

We lost power twice this winter, CPWS came out twice on a Sunday and got power back reasonably quickly.

This is the WORST Company to deal with. They only care about getting your money. Their customer service is TERRIBLE! They over charged me for my water. The bill was 3 times the amount it normally was.