If I could give zero stars, I would. Unfortunately, that's not an option. Ryan personally drove away my business. When I completely a survey about my experience. he became upset and repeatedly told me

This dealership is either unethical or grossly incompetent!! Always ask for old parts in writing on your invoice! Why? If you have to ask why, you don't have enough experience with or understand Glend

So...it turns out that Ryan Suchanek (Service Manager) is the Son of the GM/VP Lonnie or Loni Suchanek....which is most likely why Ryan feels so entitled to speak with his customers the way he does. I