I waited 4 hours & paid $220 for an oil change and filters at this dealership's service department. Shortly after the service, I discovered the oil cap had not been properly tightened and oil was drip

"New name, new Focus" same crappy service. Arrived at 7:30, was told 2.5 hours for an oil change. No problem. 3.5 hours later and they still haven't started my car. Update: Final got car and left at 1

Avoid for Safety Recalls - "Excellence at every turn" is just a slogan here. I brought my 2017 Ford Mustang V6 to High Desert Ford (formerly Sunland Ford) for a critical federal safety recall (Recall