Service Department in Naperville is terrible. It took 2.5 days to receive any sort of status update. I called 4 times and nothing until I reached out to the Sales manager. Finally got the status and o

The price of service is outrageously high and the wait is very long to even get your car looked at. They had my car several more days than it should have taken.

If your car needs to get serviced I suggest taking it a different Volkswagen dealership/service center. I had my car towed here to get serviced. My car sat in their lot for two days. They did not prov