Flyer beware "Transfer" points is at the very best, misleading. I need to fly my Sister cross country for a funeral soon. I figured as an A-List Preferred member I would transfer some points to her to

Have flown SWA for decades...the new seating assignments are horrible. Outright lying to the customers that they have to set together for balance and weight issues...never was an issue before when you

New boarding experience, checked bag fees and the fare tiers are horrendous. I was a loyal customer for years especially when I flew on business 4 times a week. No more. No perks and the boarding/seat