I have had several watches repaired(bracelets,cleaning etc.) at Royal and the results are always excellent. Chris Raffi is a great asset to Royal both for his customer service and expertise. JIm Melro

Absolutely avoid this business. I cannot caution you strongly enough. Absolute incompetence verging on malpractice. They're just there to push metal and rocks with no genuine concern for the customer.

Avoid at all cost. Horrible. Overpriced and not worth it. Terrible customer service. Go elsewhere.