I burned 73,000 points to stay one night at this hotel so I had very high expectations! To be perfectly honest it was just OK. All of the pictures on their website give the impression that you will g.

Absolutely unacceptable. We booked a suite at the W Hotel Miami well in advance and received full confirmation for the room. After traveling to the hotel, excited for what was supposed to be a premium

We accidentally booked the W Miami, thinking it was the W South Beach, where we had plans and accommodations with friends. When we arrived at the W South Beach, we immediately realized the mistake and