I ask for online order ,they wouldn't let me pick up my order at the store, and then I received nothing at all.. I went to the store and they said they didn't know anything and told me to ask UPS, but

Upset with their return/exchange policy. I order a duvet and I really like it, however I felt the color was hard to match. I wanted to exchange it with the off-white, which was out of stock but was go