People are correct, the phone rings off the hook' The problem is lack of staff'! One person handle customers and the phone is inadequate. The line of 6-8 people is also common. It wine very difficult

They never pick up the phone, and they messed up my prescription. I have waited hours on the line during normal working hours and no one has picked up the phone. There needs to be some serious changes

what the hell. I had a prescription refill until 02/24. when they did the update on their program they are now telling me I need to see my doctor for refills. I just saw my doctor in February 2023. I