Just went to the counter to pick the car I reserved and they said "sorry we don't have any cars"

I usually hate renting cars because the employees have terrible attitudes, don't know what they're doing, are all about the upsell and are pretty useless. And then there's the Oregon location of Alamo

Huge rip off! Stuck in Eugene due to ice storm and Alamo tries to gouge us for $2,722 to drop off car in Portland. No one in this company can do anything except look at a computer screen and tell you