I am submitting a formal complaint concerning the persistent problems I have encountered with my credit card and online banking access at Tropical Credit Union. Although I was a loyal member for many

Horrible customer service to speak to a representative inside the bank one only working the other one drinking coffee, horrible service if there was zero stars, I would click on it

Impossible to contact. On hold forever. Questionable customer service. I've been with them for over 50 years and every year it gets worse.