Horrible, Horrible customer services! I made a reservation to rent a car during some maintenance I had scheduled for my actual car. I realized I needed to return it a day earlier than I had planned be

Booked a reservation and went to pick up the next day and was told "they have no cars". With a parking lot full of cars. But the reservation still went through when it was booked. Why?

I rented a car from Hertz at the Detroit Airport. They charged me for a scratch on the car that I did not cause because I neglected to walk around the car with a video camera. They did not ask me to c