I took my 2024 Tiguan in for a faulty cover over the gas intake (the little door above the gas cap that pops open). This should have been an easy fix, and I was told they had the part in stock. Unfort

Ordered $10 of parts and my credit card was billed through Apple Pay. I get an email (not secure mind you) asking for a copy of my ID AND a utility bill to "verify my information". I refused and told

Parts department are rude, they need to consider hiring people that actually know customer service.