Paid for transfer of a vehicle, tried two days later to cancel having found another vehicle; Carmax did not respond to me and refused to refund transfer fee even though vehicle was not shipped for sev

We had a noon appointment and showed up a little early. We were checked in and shown to seats to wait; almost immediately we were escorted to a table to start the paperwork for a test drive. So easy!

This is our third car through car max. This time it was my son buying his first car. We love using CarMax because the process is so easy. You can get approved and do everything on line. No salesmen ho