To have enough cars. They did not have my car I reserved and they give me a different car but they charge me more money. And the car wasn't clean

This is my nightmare, if you ever want to rent a car in Seattle, never Hertz. Book through Expedia got a confirmation, when I got there, they told me no car available, employees so not helpful or frie

made a reservation in advance, no cars were available the day of and the next day, had to switch to enterprise (best decision ever) and my trip was almost shot. terrible customer service, clueless emp