This store is one of the cleaner pet stores I've been to, including other stores outside of PetSmart. The staff welcomes you as soon as you walk in the door. What I don't care for is the difference in

Didn't inform me or apologize when it was brought to their attention. Cannot believe they acted like they didnt believe me

Your average petsmart. Nothing bad and nothing amazing. The fish tanks at this store are actually clean and seem to be well maintained unlike the ofallon location. Definitely check dates on dog and ca