Every single visit is the same experience: one lone teller working the entire business line while a line of business customers stacks up behind each other. Meanwhile multiple employees -- managers inc

Walked in and woman who is behind a computer not paying attention says nothing. Guy walks in and asks if she could help him. Only one teller and a line of customers. Nothing changes for the better wit

1 teller 5 people in line. 20 min to get help with transaction. They don't care about customers.