I ordered a half steak half chicken bowl And once opened it I noticed a live cockroach And I called and told them explained what I found they just laughed and hung up worst staff worst location I've b

Food is good I don't what ambiance means but service was okay but a worker was on his phone on the job. Black hair Hispanic ish goatee with blue uniform.

staff consisted of rude teenagers who didn't give me a chance to finish speaking. they rushed my order, not giving me the option to pick out what i wanted even though no one was behind me. i got home,